Hi Hannah ! Thank you for taking the time to leave your review. We're so pleased to hear that you love your ring, although we're so sorry to hear you've been disappointed by your experience.
Our jewellery is handcrafted in brass and finished with gold plating. While we never advertise our pieces as tarnish-proof, the natural materials used, along with individual skin chemistry and everyday wear, can all influence how the plating wears over time.
We completely understand your concerns. The value of each piece lies in the quality of the natural stones, the handcrafted process and unique designs, and the time that goes into making them - rather than non-tarnishing metal.
If you'd like to chat about caring for your ring, we'd be more than happy to help ! Thank you again for your feedback and for supporting Katy Valentine Collections.